Emergency CNG Transition to Prevent Operational Shutdown

Confidential Paper Mill | Paper & Textile Mills

XNG expedited natural gas delivery for a legacy paper mill, preventing downtime and avoiding costly reliance on oil following an unexpected gas service disruption.

The Problem

A well-established paper mill consuming over 55,000 MMBtu/month lost gas access after their incumbent supplier abruptly removed on-site equipment. XNG had not yet begun scheduled service, leaving the customer without fuel and facing the prospect of either a prolonged shutdown or extended reliance on an expensive oil-based backup system. With no transition window and high production risk, the facility required immediate, reliable gas delivery to sustain critical manufacturing operations.

The Solution

XNG mobilized emergency CNG supply weeks ahead of the contract start date, accelerating equipment deployment and site readiness. Our team commissioned the system under pressure, deploying trailers and logistics assets to ensure seamless transition without any lapse in fuel. By coordinating closely with the facility, we delivered a fully operational Virtual Pipeline™ system that maintained continuity and stabilized energy costs.

  • Rapid mobilization of mobile CNG trailers and logistics assets
  • Accelerated site readiness and commissioning under time constraints
  • Seamless integration with facility operations to enable early transition

The Results

Zero downtime despite loss of prior fuel supplier

Transition completed months ahead of planned schedule

55,000+ MMBtu/month
Delivered monthly without interruption

XNG’s rapid response enabled uninterrupted operations at the Erving paper mill during a critical supply gap. By accelerating the transition timeline and stepping in under pressure, we helped the paper mill avoid production stoppages, protect revenue, and maintain long-term energy stability. The result was not only a successful service handoff, but a demonstration of XNG’s reliability when it matters most.